Log in with your myHCC account

These resources are only available to members of the Highline Campus Community - you must log in to use them!

You log in using the same account information that you use for Instructional Computing (IC) resources, which include: IC lab computers and web sites on http://flightline.highline.edu.

Username:
Password:

• Student accounts must be activated each quarter at the myHCC Account Activation page.
• Please see PASSWORDS, PASSWORDS, PASSWORDS! for additional information, and assistance with this login.

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Is your Library account up-to-date?

The login page requires that you enter your Highline ID number and Last Name. This information must match the information that is in the Library System and your library account must still be active.

If you can not log in please contact Reference at 206-878-3710 extension 3232 or email them at refhelp@highline.edu for assistance with your Library account.  We will help verify that your Library account is accurate and up-to-date.

Security Settings

One area where problems can occur is in the security settings on your home computer. The security settings can be set in a manner that prevents the database vendor from "trusting" the home computer enough to allow access to their database. Also, your settings may block the ability for the database website to save cookies on your computer, or to install software that is needed in order for the database to work properly.

Here is a list of some of the places that home computer security settings are made:

• Personal Firewall software (like Norton Personal Firewall)
• Window XP, Service Pack 2 (it is set to block Referring URLs by default)
• Browser security settings (Internet Explorer, Netscape, Firefox, Safari, etc.)

The basic gist of what we need to do to make this work is to set up your computer to “trust” the database vendor website. Once your computer trusts the vendor, the vendor will trust your computer and then you will be able to get into their databases.

Firewall Issues

A Firewall is often used on a computer or by an Internet Service Provider (ISP) to help keep your computer secure.

Firewalls restrict access to the ports on your computer which are used to exchange data between computers on the Internet. Unfortunately, firewalls can also restrict your ability to connect to sites on the Internet that you would like to use.

If you are unable to log in using your Highline account, then your firewall may be blocking the ports that are used to communicate with the sites that we are providing for your research.

Our security system uses ports 2048 through 2248. These ports need to open on both the firewall that you have on your computer and on the firewall that your Internet Service Provider uses.

Please open ports 2048 through 2248 on your firewall and request that the technical support staff at your ISP make sure that these ports are open for you.